Congratulations on choosing a Mystic Bell !

However, if within 7days of receiving it you’d like to return it, send it back to us together will all the original packaging. We’ll happily exchange it for something else, or give you a refund on your purchase price (less shipping costs). Mystic Bells will arrange for courier to collect your exchange To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to manufacturing default, will not be refunded.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within 30 days, and a credit will automatically be made into your bank account. Please email your bank details for refund purposes.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We will gladly exchange an item within 7 days of receiving your order

Guarantee :

Mystic Bells guarantee that all cages and fused bells are made of sterling silver Mystic Bells also gives a lifetime guarantee that their bells will never stop chiming.
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